Materials + care
Know Your Metals
For durability, longevity, and affordability, we sell jewelry that is 14k gold-filled, vermeil, or sterling silver. Different than gold-plated, gold-filled jewelry is a layer of gold bonded through heat to a brass core. Vermeil is the same, but bonded to a a sterling silver core. These metals are durable, hypoallergenic, and tarnish resistant. Your pieces have the power to last a long time! When it comes to quality and durability, only solid gold can beat what we sell. Learn more.
Cleaning Your Jewelry
We highly encourage you to clean your gold-filled and sterling silver pieces. Water and a mild dish soap (like Dawn) can help your jewelry stay looking fresh. We also have soft anti-tarnishing cloths that can quickly and easily clean up your gold or silver jewelry. You can get those here. It is also important to dry your jewelry after wear. Water is powerful if left on metal for long periods of time.
TAKING EXTRA CARE
All our jewelry is 14k gold-filled, sterling silver, or vermeil (gold over sterling silver). It is meant to last a long time! Here’s what you can do to make it last even longer: Store jewelry in an airtight bag; be careful about lotions and perfumes that come in contact with your jewelry; and limit exposure to water and chlorine.
SHIPPING + RETURNS
SHIPPING TIMES
Our small team works hard to fulfill your order within 3–5 business days (5–7 business days during the holidays and large sales events). When selecting your shipping method, please note this fulfillment time is accounted for separately.
We offer free standard shipping on orders over $60 (5–8 days). We also offer priority shipping (3–6 days).
RETURNS
Aren’t thrilled about your order? Bummer! We want to make it right! We accept unworn, untarnished items within 30 days of purchase for store credit or money back. Shipping costs are excluded. Returns are subject to a flat $7 processing fee; the fee is waived if you opt for store credit. Refunds are issued within five business days of receiving the item. Learn more.
RATINGS + REVIEWS
- Reviews
- Questions
Doesn’t stay together
Great idea, worked for a little while. Now, I find that if I bend down it comes unclasped and my necklaces end up inside my shirt or on the floor.
Hey June
Hi Anne, I'm sorry this isn't working well for you. Please email us at help@shopheyjune.com to see if we can assist you further.
Bad
This product stinks.
Hey June
Hello! Thank you for your feedback. We are so sorry to hear that you are unsatisfied with the Necklace Detangler. Please email us at help@shopheyjune.com. We are happy to make this right. Thank you!
Ehhh..
I love the concept of this necklace but it just doesn’t work right :/ I love layering necklaces but they always get tangled so I bought this thinking it would help keep them separated. If you’re constantly fidgeting/separating your necklaces throughout the day it won’t get super tangled but if you leave it along all day it ends up completely tangled :( Also, with nails it’s pretty hard to take on and off. If I tried to put this on/take it off every morning/night it would take me FOREVER. I will say it’s great quality, shiny, and never slid to the front or anything but it doesn’t do much for me. Unfortunately my boyfriend threw away the box and baggy it came in so I’ll be keeping it.
Hey June
Hello! Thank you so much for your feedback. We are sorry that you are not happy with the Necklace Detangler. Box or not box, we are happy to make this right. Please email us at help@shopheyjun.com and we will be glad to assist you. Thank you!
Double necklace clasp
It’s a good idea, I love the ease of the magnet, but it is so big and bulky it always ends up in the front. I wish it were smaller.
Hey June
Hello! Thank you so much for your feedback. We always love to know what our customers are loving/not loving with our jewelry. We take your feedback seriously. If you are not happy with the Necklace Detangler, we are happy to make this right. Please email us at help@shopheyjune.com and we will gladly assist you. Thank you!
Misleading name
Really handy for putting on/taking off multiple necklaces but doesn't detangle anything. Chains still wrap around each other throughout the day. Necklaces with a Lobster claw clap are almost too big for the link on the detangler so it's tricky to attach. Detangler is heavy and ends up in the front in a tangled mess really fast
Hey June
Hello! We are so sorry to hear that you are underwhelmed with the Necklace detangler. While there is no perfect solution to keeping multiple necklaces untangled during wear, we have found the Necklace Detangler to help eliminate tangling all around the neck. I am so sorry if this is not the case with your detangler. We would be happy to help initiate the exchange process if you would like to return the detangler for an item that you would like even more. Please email us at help@shopheyjune.com and we will gladly help you! You are a priority to us! Thank you!
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MADE FOR LIVING
Sleep, shower, swim, create, work, teach, play, and dominate any day with jewelry you can put on, leave in, and love.
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