Yes, of course. You can pause or cancel a subscription any time you want in your customer account. Follow this link, log in to your account, and manage your subscriptions by clicking on "subscriptions" in the menu on the left.

Yes, of course. You can pause or cancel a subscription any time you want in the customer portal. The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also go here, enter your email address associated with your subscription, and follow the link you'll receive via email. If you pause or cancel you will receive a confirmation email of that change.

Hoop of the month is a nonreturnable, sent-once-a-month item. If there is a defect or error on our end, we are happy to replace or fix the item. Please reach out to help@shopheyjune.com.

You can skip a month in your subscription portal. Each scheduled delivery will have a SKIP PAYMENT button next to it, which you can use to skip the charge and the delivery for that month.

Yes! Bonus: shipping is still free when you do this! To add other products to your subscription order go to your subscription portal. Then select ADD ITEM and choose which items you'd like to add. Make sure you save your changes! If there are additional items in the order on the first of the month when the orders are processed, they will ship to you with your order.

If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method. If you don't receive that email you can go here, input the email address associated with your account and you will receive an email that will link you to your subscription info. Our system will try three times over the following three days to renew the subscription and create the order.